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Professional Web Design & Hosting for business | CIIC | Internet Solutions

KnowledgeBase

Web Hosting Information

This area has common questions and policies for our web hosting services.

Articles

  • SPAM Policy
    If you have any questions about our policies, please contact us at support@ciic.com E-Mail Restrictions You might wonder why we have a policy against unsolicited e-mailing, or why we restrict bulk e-mailing. Hopefully the information below will shed some light on this unwanted and costly activity....
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  • Web Site Refund and Cancellation Policies
    What is your refund policy?If within 30 days after purchasing a web site from us, you are not happy with our web site prices or services, just let us know in writing within that 30 days. Written requests must be signed by an officer of the Company or the owner of the domain name, be on Company...
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  • Web Hosting FAQ (Frequently Asked Questions)
    Virtual web hosting means that your web site is placed on a web server that contains other customers' web sites. Each web site has its own unique and secure web space as well as its own unique Internet address and email accounts. Do you offer web page design services? How do I upgrade or...
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  • How do I sign-up to access free Web Tracking reports for my site?
    All Web Hosting accounts include a basic web stats package free of charge. Login to your site\'s Administration area and click on the button marked AWstats. If you do not have the username and password for the Administration area of your account submit a Support Ticket and we will send you your...
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  • CIIC Web Site Acceptable Uses Policy
    CIIC Web Site Acceptable Uses Policy and TOS Welcome to CIIC Web Hosting and Design Service! We are pleased that you chose CIIC's web hosting service to host your web pages. IMPORTANT: Please read the Agreement of CIIC Hosting Services below carefully and thoroughly. Print it out and save a copy...
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  • Email is rejected with code "MISSING PTR"
    CIIC email servers, like those of most commercial ISPs, require sending MTA (Mail Transport Agents) to be correctly configured with reverse DNS. Reverse DNS is a way of associating an IP address with its domain name. Any legitimate MTA that sends Internet email should have a PTR associated...
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