This area has common questions and answers about e-mail setup and settings including how-to setup your mail program, SPAM filtering and othercommon issues.
Yes, all our hosting plans include incoming email virus scanning. Our virus database is updated once per day. However we do not guarantee that our software will catch every possible virus or worm that might be sent to you, you should take your own precautions and run your own virus detection... 0.00
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Yes, your users can change thier email password from webmail. They should login to webmail at http://www.yourdomain.com/webmail.
After they login to webmail they can change their password in the prefrences area of webmail. There is a button on the toolbar of the prefrences area to change an... 0.00
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This type of abuse happens frequently to many domain name owners, since spammers rarely use their own domain names in SPAM and viruses select addresses randomly from other people's address books. Sometimes spammers just make up return addresses to put in their spam and it is a coincidence that this... 0.00
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You will need an e-mail client that supports POP3 e-mail. The most widely used programs are Microsoft Outlook or Outlook Express, and Thunderbird Mail (part of the Firefox web browser). You can use any, depending on what browser you are using, or you can choose from the hundreds of other programs... 0.00
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We have been getting e-mails with the following in the subject: {DISARMED}. What does it mean and is it part of the e-mail checking you do at CIIC?
Yes, this is a feature of the Virus checking we do.
Whenever you see {disarmed} it means that a web bug or tracking code was found in an HTML e-mail.... 4.50
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Login to the Personal-Admin webpage on your server by going to https://www.yourdomain.com/personal
Login with your username and password. Submit a Support Ticket if you need any help with your username or password.
Once you login you will get into your personal admin area. In addition to the... 4.00
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Setting up Eudora to retrieve your e-mail is very simple.
Within Eudora, Select \"Tools\" and then Select \"Options\".
Within the Tool Bar on the left side of the Box, Select \"Getting Started\"
Enter your POP Account Information, example username@domainname.com
(the following two... 0.00
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Most email problems are related to improper configuration of email accounts in Email clients
If you have any problem with sending/receiving emails please check the following things before sending helpdesk ticket.
1) Check if your are using correct user name and password.
2) Check if you have... 4.00
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Go to the following menu:
Tools --> Accounts then Add --> Mail in Outlook 98, 2000, and Express 4 and 5.
Tools --> E-mail Accounts then Add --> Mail in Outlook XP and 2003
Fill in the correct information as indicated below when prompted:
Full Name: your full name Email Address:... 4.00
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All mail arriving at our servers from outside will be passed through a set of filters which attempt to classify it as spam or non-spam. You can customize your SPAM setting by following the instructions here.Once the classification has been made, special headers are inserted into the mail message,... 4.00
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It is necessary to enable SMTP Authentication in your email client (the software on your computer that you use to send and receive email) in order to send email through your server. Below are instructions on how to set up SMTP Authentication in several of the most popular email clients. If you do... 4.00
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Important: Our systems require SMTP authentication to send e-mail. This is necessary to keep spammers at bay. The earliest version of Goldmine that is SMTP authentication capable is version 5.7. Earlier versions cannot be used to send e-mail through our systems.
Incoming Mail Server =... 0.00
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MailWatch is a real-time window on email flow through the gateway.MailWatch provides:A real-time message traffic monitorIndividual message details reportsHistorical reports on email trafficManipulation of Quarantined messagesAuditing of MailWatch transactionsUseful UtilitiesThe default log in... 0.00
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CIIC email servers, like those of most commercial ISPs, require sending MTA (Mail Transport Agents) to be correctly configured with reverse DNS. Reverse DNS is a way of associating an IP address with its domain name. Any legitimate MTA that sends Internet email should have a PTR associated... 0.00
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CIIC Now offers Z-Push email service for users with mobile phones and PDA's.
Z-Push in a ActiveSync compatible email protocol that runs on our Linux
servers but offers many of the same functions as a real ActiveSync
account, including true Push Email. Z-Push does not currently support
Calendar... 0.00
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If Outlook is properly set up to check your email using POP protocol, you should typically not run into the over-quota problem unless mail is not being deleted from the server. Typically, your mail is stored on your local computer and not on the server, which would mean that you can only access it... 4.00
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