Loading...
Changes Saved.
Error Occurred!

That ticket was not found

The ticket may have been removed or is no longer available to access.

Looking for help?


Most Viewed Articles

{DISARMED} in email subject line.
We have been getting e-mails with the following in the subject: {DISARMED}. What does it mean and is it part of the e-mail checking you do at CIIC? Yes, this is a feature of the Virus checking we do. Whenever you see {disarmed} it means that a web bug or tracking code was found in an HTML e-mail....
Problems with e-mail? Please read this troubleshooting...
Most email problems are related to improper configuration of email accounts in Email clients If you have any problem with sending/receiving emails please check the following things before sending helpdesk ticket. 1) Check if your are using correct user name and password. 2) Check if you have...
Web Site FTP Tutorial
The process by which files are transferred to the web server is called "FTP" (File Transfer Protocol). You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure. If you need an FTP...
Setting Filters for SPAM in your mail program
All mail arriving at our servers from outside will be passed through a set of filters which attempt to classify it as spam or non-spam. You can customize your SPAM setting by following the instructions here.Once the classification has been made, special headers are inserted into the mail message,...
Setting Up SPAM Filter User Prefrences
Login to the Personal-Admin webpage on your server by going to https://www.yourdomain.com/personal Login with your username and password. Submit a Support Ticket if you need any help with your username or password. Once you login you will get into your personal admin area. In addition to the...